Refund policy
Returns & Refunds
Every In The Muck shirt is printed on demand, just for you, right after you order it. That keeps waste down (and keeps us from sitting on a warehouse full of shirts nobody wanted), but it does change how returns work.
Misprints, defects and damage: we've got you
If your order arrives misprinted, defective, damaged, or it's simply the wrong item, email us at support@inthemuck.com within 30 days of delivery. Include your order number and a photo of the problem. We'll send a free replacement or give you a full refund, your choice. No need to send the shirt back.
Wrong size or changed your mind
Because each shirt is made to order, we can't accept returns or exchanges for buyer's remorse or the wrong size. Please check our Size Guide before you order. Our tees are a unisex retail fit; if you're between sizes, size up.
Lost packages
If tracking shows no movement for 10 business days, or your package never arrives, email support@inthemuck.com and we'll sort it out with a replacement or refund. Please double-check your shipping address at checkout, since we can't be responsible for orders sent to an incorrect address.
Cancellations
Need to cancel? Email us within 12 hours of placing your order. After that, your shirt has usually gone to print and we can't stop it.
How refunds are issued
Approved refunds go back to your original payment method. Your bank may take 5 to 10 business days to show it.
Questions? Email support@inthemuck.com. A real human will answer, probably while folding 7-2 offsuit.